We have been clients of Document Management Solutions for many years. I have been very satisfied with the customer service we have received from Lindsey and from his Service Bureau. When we have a scanning job ready to go, I simply call him and he comes to our office and picks up the charts, and he even brings back our empty charts which so we can recycle them. If we have the need to locate a chart that is out for scanning all we need to do is contact DMS, and they will look up the chart we need and fax the necessary pages to us, STAT at no additional cost to us. Once the job is complete we get a CD with the charts on it in color. We download the CD and if a patient needs their records or wishes to come back to our office we print out the information to give to the patient or to re-create the original chart. This method is so efficient because it is less labor intensive than locating a paper chart, breaking it down, copying it and going through all the steps to get it ready for patient pick-up. The computer that stores our data linked to our photo copy machine so once you locate the chart from your CD you hit print and the copies come out clean and quick.
I enjoy the space we save having inactive charts as opposed to a handy CD that is very easy to store and keeps so much data stored and ready at our finger tips. I cannot stress to anyone out there who has limited storage space to consider Document Management Solutions as an alternative to storing off site or crowding your already limited space.
Lydia A Perry
Office Manager
Concord Pediatrics, PA
Concord N.H.
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